Messages you may see, and what to do
Common messages in LobLogix, what each one means, and the next step.
This page lists messages you may meet in LobLogix, what each means, and what to do next.
Signing in and invitations
| Message | What to do |
|---|---|
| Too many requests. Please retry after N seconds. | Wait for the time shown, then try once. |
| We couldn’t restore your session | Choose Retry. If it repeats, choose Sign out and sign in again. |
| This account link is incomplete | The link from your email was cut short. Open it again from the email, or copy the whole link. |
| This invitation was sent to a different email address. | Sign out, then sign in with the address that was invited. |
| This invitation has expired, was used, or was revoked. | Ask your company Admin to send a new one. |
| You have a pending invitation. | Confirming your email is not enough. Open the invitation email and choose Accept invitation. |
| Account Suspended, or Account Deactivated | Contact us. |
AI steps
| Message | What to do |
|---|---|
| Your company’s AI allowance has not been set up yet. | Contact us to have it set. |
| No allowance is available for new AI requests. | Wait for the new month, or contact us. |
| AI usage is paused while a charge is reviewed. | We are checking an unusual charge. Contact us if it lasts. |
See AI usage and your monthly allowance.
Working in the application
| Message | What to do |
|---|---|
| Viewing checkpoint | You are looking at an earlier save point. Choose Return to live to edit. |
| Sheet read-only | That working copy is closed. Start a new sheet in Versioning. |
| Your role can inspect builds but cannot request a build. | Ask a company Admin to change your role. |
| Your role cannot deploy. | Ask a company Admin to change your role. |
| VCS Timeline requires desktop/tablet | Open Versioning on a wider screen. |
Still stuck
Contact us and include the exact message and what you were doing.